Welcome to Wear Style Shop’s FAQ section. We’ve compiled answers to common questions about our premium fashion essentials, delivery services, and shopping experience. If you don’t find what you’re looking for, our customer-centric team is always ready to help at [email protected].
About Our Products
What types of clothing does Wear Style Shop offer?
We specialize in premium fashion essentials including Clothing, Coats & Outerwear, Dresses, Jeans, Pants, Shirts & Tops, Shorts, Skirts, and Socks. Each piece is carefully selected for quality craftsmanship and flattering fits.
How would you describe your clothing style?
Our collections feature timeless, versatile pieces with contemporary styling – perfect for refreshing your work wardrobe or updating your seasonal essentials. We focus on effortless elegance that transitions seamlessly from day to night.
Do you offer plus sizes or petite options?
Currently we focus on standard sizing, but we’re constantly expanding our offerings. Please check individual product pages for specific size availability and detailed measurements.
Ordering & Account Information
How do I create an account?
During checkout, you’ll have the option to create an account by providing your email address and creating a password. Account holders enjoy faster checkout and order tracking.
I forgot my password. How can I reset it?
Click “Forgot Password” on the login page and enter your email address. You’ll receive instructions to create a new password.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to modify or cancel, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the fulfillment process.
Shipping & Delivery
Where does Wear Style Shop ship?
We ship worldwide with some regional exceptions (certain Asian countries and remote regions). Please check at checkout if delivery is available to your location.
What shipping options are available?
We offer two convenient options:
– Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after dispatch with tracking
– Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch
– Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after dispatch with tracking
– Free Shipping: For orders over $50 via EMS, 15-25 business days after dispatch
How long does order processing take?
Our team carefully prepares each order within 1-2 business days, inspecting every garment to meet our strict quality standards before packaging.
Will I receive tracking information?
Yes! You’ll receive an email with tracking details when your order leaves our facility at 729 Weekley Street, Scappoose, US 97056.
Are there any additional fees for international orders?
Customs fees or import duties are the responsibility of the customer and vary by country. These are not included in your order total.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, with tags attached and in original packaging.
How do I initiate a return?
Please email [email protected] with your order number and reason for return. We’ll provide return instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect, in which case we’ll provide a prepaid return label.
How long does it take to process a refund?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Payment Information
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Why was my payment declined?
This could be due to insufficient funds, incorrect card details, or your bank’s security measures. Please verify your information and contact your card issuer if needed.
Contact Information
How can I contact customer service?
Our customer-centric team is always ready to help at [email protected]. We typically respond within 24 hours during business days.
What is your physical address?
Wear Style Shop
729 Weekley Street
Scappoose, US 97056
729 Weekley Street
Scappoose, US 97056
We’re committed to making your Wear Style Shop experience as effortless and enjoyable as our clothing is to wear. Happy shopping!
