At Wear Style Shop, we’re committed to delivering premium fashion collections worldwide while ensuring a seamless shopping experience from checkout to delivery. Our customer-centric policies are designed to provide clarity and confidence in every purchase.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two reliable shipping options to serve our global customers (excluding some Asian and remote regions):

Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Includes tracking and insurance

Free Shipping (orders over $50):

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Includes basic tracking

International Considerations

Please note:

  • Customs fees or import taxes may apply depending on your country’s regulations
  • Delivery estimates may vary during peak seasons or due to unforeseen circumstances
  • We cannot ship to certain Asian regions and remote areas

Hassle-Free Returns & Exchanges

We stand behind our premium fashion collections, but if you’re not completely satisfied, our straightforward policy ensures your satisfaction.

Return Policy Overview

  • Return window: 15 days from receipt of order
  • Condition requirements: Items must be unworn, unwashed, with all original tags and packaging
  • Non-returnable items: For hygiene reasons, socks cannot be returned unless defective or incorrect
  • Proof of purchase: Required for all returns/exchanges

Step-by-Step Return Process

  1. Contact Us: Email [email protected] within 15 days of receiving your order. Use this template:

    Subject: Return/Exchange Request – Order #[Your Order Number]

    Dear Wear Style Shop Customer Service,

    I would like to request a [return/exchange] for my recent order #[Your Order Number]. The details are as follows:

    • Item Name:
    • Size/Color:
    • Reason for Return/Exchange:
    • Preferred Resolution: [Refund/Exchange for (specify alternative item)]

    Best regards,
    [Your Full Name]
    [Your Contact Information]

  2. Wait for Approval: Our team will respond within 1-2 business days with return instructions
  3. Package Securely: Include all original packaging and tags
  4. Ship Your Return: Use a trackable method to:
    Wear Style Shop Returns
    729 Weekley Street
    SCAPPOOSE, US 97056
  5. Processing: We inspect returns upon receipt and process refunds/exchanges within 3-5 business days

Refund Details

  • Timing: 3-5 business days after we receive your return
  • Method: Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error

Exchange Policy

  • We ship replacements after receiving your return
  • Price differences will be adjusted (you pay more for upgrades, we refund the difference for lower-priced items)
  • Exchanges subject to product availability

Damaged or Incorrect Items

If you receive defective, damaged, or wrong items:

  1. Contact us immediately at [email protected]
  2. Include photos of the item and packaging
  3. We’ll arrange free return shipping and expedite your replacement/refund

Our Commitment to You

At Wear Style Shop, we carefully curate our collections of clothing, coats & outerwear, dresses, jeans, pants, shirts & tops, shorts, skirts, and socks to bring you premium fashion pieces. While we maintain strict quality control, we understand that sometimes returns are necessary. Our policy reflects our dedication to your complete satisfaction while ensuring fair terms for our business.

For any questions about shipping or returns, our customer-centric team is always happy to assist at [email protected].